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TERMS AND CONDITIONS

Terms and conditions

Edufee (a subsidary of Dikube) or Dikube hereinafter refered to as "The Company".  The company is a payment facilitator for transferring fees (towards tuition, applications, donations, and any other fee) to the educational institutions' bank account once the fees amount & applicable convenience charge is received in the bank a/c of Dikube or its affiliate company.

The Company cannot be held liable for any non-payment, delayed payment, short payment or wrongful payment etc. and for any direct and indirect consequential penalties or damages, if any, sustained by the User save and except for any proven negligence on the part of the company in which case and in no event the liability of the company will exceed Rs.100 (Rupees one hundred only or the actual proven loss whichever is less). As the transfers are routed through banks and RBI settlement system, the processing of transactions will depend upon the settlement cycle and working days / hours at the various RBI locations across the country.

It is the responsibility of the user to provide all mandatory details while registering & initiating fee payment. Users should provide accurate information of their bank account as well as their relevant details as per their educational institution's records. The information should also contain purpose, term / month for which fees is being paid and Class / Roll number, distinctive reference number of the student, if any, held on records by educational institution & / or any such information that will help in easy identification & for smooth reconciliation of fees.

1. TERMS OF USE - GENERAL

Access to and use of this World Wide Web Site (the "Site") is provided subject to these conditions. Use of this Site constitutes acceptance of these conditions. If these conditions are not accepted in full, the use of this Site must be terminated immediately.

The Company has made reasonable efforts to secure accuracy of the information provided at this Site and accepts no responsibility/liability for any inadvertent inaccuracies or omissions in this Site. The Company is at liberty to make changes in the products & services. As far as practicable, reasonable notice of the same will be posted on the site.

The Company does not warrant or represent that the information or materials (including but not limited to the documents and related graphics) available at or from this site are accurate or suitable or reliable or that the site will be free of errors, viruses, bugs, problems or other limitations.

User's agree and undertake not to disturb the normal operation of this Site, not to infringe the integrity of this Site by hacking, altering information contained in this Site, not to prevent or limit access to this Site to other Users, or otherwise.

2. USE OF SERVICES

The registered User's may use the services to access any permitted User Account & to conduct transactions as may be permitted with respect to any such User Account. The User agrees to follow instructions of The Company in effect from time to time with respect to use of the Services. 

When a Personal Identification Number is used to conduct any Transaction, the authorization given at the time of the Transaction will be treated as if it was given by the User in person, and the User agrees to be bound by each such transaction. 

3. CONFIDENTIALITY OF USER DATA

The User's details and Student Number are for the User's use alone and may not be assigned or transferred. The User agrees to keep all the data confidential and not to disclose them to any other person. The Company recommends that the User does not record the data in any manner or on any media, whether in writing or otherwise, including without limitation in electronic form, or by voice mail or e-mail. For security reasons, The Company recommends that the User's may change their login credentials on a regular basis, such as every 90 or 120 days.

4. TRANSACTION VERIFICATIONS AND RECORDS

All Transactions are subject to verification and acceptance by The Company. Verification may take place on a date later than the date the User authorized any Transaction and may affect the date when the Transaction becomes effective. The Company records of each Transaction, and its accounting records, will be deemed to be correct, and will be conclusive and binding upon the User. If the User believes that The Company records contain an error or omission, the User must give written notice of the suspected error or omission to The Company within 30 days of the Transaction date.

5. SERVICE FEES

The Company may establish service fees for use of the Services and/or for conducting Transactions and may change these service fees from time to time. Schedule of fees and any changes therein will be notified from time to time through service pamphlets and or posted at the website. In the event of non-payment of the service fees, the User authorizes The Company to recover the same by deduction from the transaction value.

6. TRANSACTIONS 

When the User's login Id is used for transactions with the educational institution, the agreement is purported to be between the User and the educational institution. The Company will not be liable for the transactions. Any claims or disputes between the User and the educational institution, including the User's rights to compensation, must be settled directly between the User and the educational institution. The User agrees that once the User has authorized a Transaction, it shall be irrevocable and the User shall not revoke or stop any such Transaction. 

7. LOSS OR THEFT AND USER's LIABILITY

The User agrees to notify The Company immediately of the loss, theft, misuse or unauthorized use of the User id and password credentials of the User. The User is responsible for the use of the login credentials and will be liable for all authorized and unauthorized use of these, including all transfers from their bank Account. To notify The Company of any loss, theft, misuse or unauthorized use, the User must email The Company immediately from their authorized email id as held in the records of The Company

8. TERMINATION

The Company may at any time, withdraw permission to use any of the Services, or cancel or alter any of the Services without being liable for any loss resulting from such action. Notice of such withdrawal will be posted on the website. The termination of Services for any reason will not relieve the User of any obligation under this Agreement with respect to the Services already used. 

8 A. BLACKLISTING OF USERS / INSTITUTIONS 

For valid reasons The Company is entitled to blacklist any User &/or institution and also display their names on the website of The Company.

9. CHANGES TO AGREEMENT

The Company can add to or change the terms and conditions of this Agreement from time to time. Any such revision or change will be binding and effective immediately upon posting of the revised agreement or change to the service(s) on this website, or upon notification to the user by e-mail. Users agree to periodically review updates on our websites, including the latest version of this Agreement as available on our websites, to be aware of any such revisions. Older versions will not be available on the website and user is advised to keep in archive of any older version as deemed appropriate. If the User continues to use any of the Services after the effective date of any additional or amended term or condition to this Agreement, then the User will be deemed to have accepted such additional or amended term or condition.

10. NOTICE SPECIFIC TO SOFTWARE AVAILABLE ON THIS SITE

Any software that is made available at this Site for downloading (the "Software") is copyright work of The Company and/or its licensors. Use of the Software is governed by the terms of the license agreement, if any, which accompanies or is included with the Software ("License Agreement").

The Software is made available for downloading solely for use by registered Users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil & criminal action.

The software is warranted, if at all, only according to the terms of the License Agreement. Except as may be warranted in the License Agreement, The Company hereby disclaims all warranties and conditions with regard to the software, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

11. NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS SITE

Permission to use documents (such as press releases, datasheets and Frequently Asked Questions (FAQs)) from this Site is granted, provided that (a) the copyright notice set out below appears in all copies and that both the copyright notice and this permission notice appear, (b) use of such documents from this Site is for informational and non-commercial or personal use only(c) no modifications of any documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal action. Documents specified above do not include the design or layout of the Site or any other The Company owned, operated, licensed or controlled Site. Elements of The Company website is protected by copyright and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sounds or image from any The Company site may be copied or retransmitted without the express written permission of The Company.

12. LINKS TO THIRD PARTY SITE

The links to other websites may require Users to leave The Company site. The linked sites are not under the control of The Company and it is therefore not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The Company provides these links to the Users only as a convenience, and the inclusion of any link does not imply endorsement or any representation by The Company of the site. It is up to the User to take precautions to ensure that whatever sites are selected for use are free of such items as viruses, bugs, problems or other limitations.

In no event shall The Company be liable to any party for any direct, Indirect, consequential or specific damages for any use of this site or for use of any other linked website, including without limitation, any loss in profits, business interruption or loss of data, even if The Company was expressly advised of the possibility of such damages.

13. SUGGESTIONS AND OTHER INFORMATION TO USING THIS SITE

Except for the information Users included as part of the various forms for mailing and ordering purposes, by communicating with The Company, Users grant The Company irrevocable permission to use, reproduce, display, perform, modify, transmit and distribute for any purpose The Company chooses, commercial, public or otherwise, any information, suggestions, ideas, drawings or concepts communicated, without compensation of any sort.

14. GOVERNING LAW

This Site and all disputes or other matters arising out of it shall be governed by the laws of India and dealt with by a court of competent jurisdiction in Chennai. Users agree that while settling a dispute, if judgment is against the Complainant User, the User will pay all of The Company costs including reasonable fees for in-house & outside counsel.

15. COPYRIGHT NOTICE

The materials on this Site are protected by copyright and other laws and no part of these shall be copied or infringed.

16. TRADEMARKS

Certain trademarks, trade names, images, logos and pictures in this Site are proprietary to The Company or other respective entities. Except as may be expressly provided, nothing contained herein shall be construed as conferring any license or right under copyright or other intellectual property rights.

17. RIGHTS RESERVED

Any rights not expressly granted herein are reserved.

18. Refund Policy

If The Company receives any refund request from the User within 48 hours of transaction, The Company will initiate the refund process within the next 72 hours (3 working days), on the basis of the User information already made available to The Company. Such refund will be processed after deduction of handling charges / out of pocket and administrative expenses. The Company will, on best effort basis, provide remittance details to enable the User to take up queries if any, with the beneficiary institution. User's are advised to retain remittance details for any future correspondence with the educational institution & their bankers.

19. Institution list

Users are advised to confirm about the status of their institution by sending mail to info@edufee.com.

20. Bank Account Details

The Company requires users registering as “institutes” to provide their valid bank account details.

21. Transaction Records

It is recommended that users save a copy of the payment made including Transaction ID for any future use.

22. Payment Gateway

The Company shall use the services of PayTM and EBS as its secure payment gateway for accepting payment for rendering services to the Users. The User may receive a notification through e-mail/ short messaging service from the Company in connection with the money collected on account of submission of form or on account of lump sum fees paid by way of registration.

23. Prohibited activities

In consideration of being allowed to use the Website, the User agrees that the following actions shall constitute a material breach of these Terms and Conditions. 

  1. Use of any part of the Website or its services for any purpose in violation of local, state, national, or international laws.
  2. Post material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.
  3. Send or post material that is unlawful, false, obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to the another Member or any other person or entity including writing defamatory comments about the COMPANY on the Website or any other website or blog or by any means publishing it on the internet or in any manner whatsoever.
  4. Allow any other person or entity to use your identification while using the Website in any manner.
  5. Engage in any other conduct that restricts or inhibits any other person from using or enjoying the website or that exposes the Website/Company to any liability or detriment of any type.
  6. Any other illegal or unlawful activity in connection with the Website The Company reserves the right to remove the Contents or part of it where it determines objectionable, at its sole discretion to be against the law or being offensive in nature or that violates a third party’s intellectual property rights or detrimental to spirit of the Website/ Company’s trade or business.

 

24. Force Majeure & Unintended Disruption

The Company/Website assumes no responsibility for any error, omission, interruption, deletion, defect, or delay in operation or transmission, communications line failure, theft or destruction, or unauthorized access to, or alteration of, User communications whether caused by Act of God or deliberate attempts of third parties to gain unauthorized access or otherwise. The Website/ Company is not responsible for any problems or technical malfunction of any telephone network or lines; computer online systems, servers or providers, computer equipment, software; failure of email or players on account of technical problems or traffic congestion on the internet or at any website or combination of them, including injury or damage to its User and/or members or to any other person's computer related to or resulting from participating with the web and/or in connection with this Site.

In case the User learns of any malfunctioning of any feature of the Website either on its own or through a prospective applicant he/ she shall immediately inform the Company in writing by e-mail and the Company shall take reasonable measures to rectify the error in shortest possible time.

The Company may change the format and content of the Website at any time or suspend its operation for support or maintenance work with a week’s prior notice, in order to update the content or make the Website more effective.

25. Indemnity Clause

The User shall indemnify the Company of all direct claims, proceedings, cost and damage suffered by the Company resulting from material breach of this agreement by a User or caused due to his negligence.

26. Entire Agreement

This Agreement constitutes the entire agreement between the Company and the User with respect to use of the Website and its Services and it supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect thereto.